Cake Deliveries
Cake Collections
Collections can be made from the Peggy Porschen Parlour in Belgravia, London. Simply select ‘Belgravia’ as a Parlour location and choose a date and time for collection when checking out in the online shop. Don't worry if you are running a little late, we will hold your order until closing at 6pm. You can also call and leave a message on +44 (0)20 7730 1316 or send an email to hello@peggyporschen.com to let us know.
Customers, or their dedicated carrier, are required to provide a valid order confirmation number and sign a disclaimer upon collection to confirm that the order has been received in good condition. Whilst we will provide the customer with correct handling and storage instructions with each order, once collected, the responsibility for any damage through transportation lies with the customer. Due to the fresh and fragile nature of our cakes, we strongly advise against collections by motorbike or bicycle and recommend that journeys should take no longer than 30 minutes, or less during warm weather. For more details and advice on how to handle fresh, delicate and perishable products, such as our cakes and cupcakes, please see our Cake Care Information.
Should for any reason an order not be collected in time, we will retain it for 24 hours to allow you sufficient time to call our customer service team on +44 (0)20 7730 1316 or email hello@peggyporschen.com to re-arrange a new time for collection. Please note that we do not offer refunds or replacements for orders that have not been collected after the agreed date. For more details, please read our Terms and Conditions.